877.570.7373 info@greenloons.com

PRIVACY POLICY

Collected Information

Greenloons collects information about our community members who visit our site so that we can provide an experience that is responsive to their needs. Information may be collected as part of (1) establishing a profile, (2) participating in our periodic e-newsletter, (3) submitting a question or comment, or (4) responding to communications from us. We endeavor to collect information only with your knowledge and with your permission if necessary.

The types of personally identifiable information that we collect may include your name; home, work and e-mail addresses; telephone and fax numbers; date of birth; gender; and travel preference information such as location preferences, activities, and ages of children. In addition, Greenloons may also collect non-personally identifiable information about you, such as your use of our site.

Purpose of Collection, Processing & Disclosure

Greenloons is fully committed to providing you with information about the collection and use of personally identifiable information (PII) furnished by, or collected from, members or visitors while using our site. It is our practice not to ask you for information unless we need it or intend to use it. Some of the primary purposes for collecting your PII are as follows: marketing and communications with you in relation to the products and services offered by Greenloons and our strategic marketing partners; and performing market research via surveys to better serve your needs, improve the effectiveness of our site and our various types of communications.

You will always be offered the choice not to submit your PII or to decide what communications you want to receive from us. As a general practice, Greenloons does not sell, rent, or give physical possession of your PII to third parties outside the Greenloons system. Situations in which Greenloons may disclose your information to others including when we have received your consent to do so; when companies or services providers that perform business activities on behalf of Greenloons require such information (e.g., credit card processing, customer support services, market research administration or database management services); in the event Greenloons is merged or acquired by another company; to comply with legal or regulatory requirements or obligations in accordance with applicable law or court order; or in case of emergency such as to safeguard the life, health, or property of an individual.

If the information is shared as mentioned above, we seek to limit the scope of information that is furnished to the amount necessary for the performance of the specific function.

Consent

As part of our commitment to keep you informed, we may mail, e-mail, telephone, or contact you by other means to notify you of new Greenloons products and services, or upcoming Greenloons special offers, events, enhancements, or other relevant information that may be of interest to you. We always offer you the option to decline any or all of these communications by following the directions included in our e-mails or other communications, or by contacting Greenloons directly.

If you are a Greenloons member, you may also change your communication choices by updating your e-mail preferences in your individual membership profile.

We would like to keep all of our members and visitors informed and equally able to take advantage of the benefits offered by Greenloons. However, if you reside outside of the United States, certain data privacy regulations may require us to obtain your permission before we send you information that you have not requested from us.

In some cases, your permission will be implied from the nature of the service requested or transaction undertaken. For example, Greenloons may collect and use personally identifiable information that you volunteer, or behavioral data or information collected in the aggregate. In addition, your permission will be deemed given for communications from us that are necessary to fulfill transactions and services that you request.

Access to Personally Identifiable Information

To ensure that your personally identifiable information (PII) is accurate and up to date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your home or e-mail address changes or you wish to add an additional method for us to communicate with you).  If upon review, you wish to deactivate your community member profile, or update your PII, we will endeavor to do so in a timely manner. Occasionally, information that you request to be removed will be retained in certain files for a period of time in order to properly resolve disputes or to troubleshoot problems. In addition, some types of information may be stored indefinitely on “back up” systems or within log files due to technical constraints, or financial or legal requirements. Therefore, you should not always expect that all of your PII will be completely removed from our databases in response to your request.

Security Safeguards

Greenloons recognizes the importance of information security and is constantly reviewing and enhancing our technical, physical, and logical security rules and procedures. The Greenloons site and servers have security measures in place to help protect your personally identifiable information against loss, misuse, and alteration while under our control. Although “guaranteed security” does not exist either on or off the Internet, we safeguard your information using both procedural and technical safeguards, including password controls, “firewalls” and the use of up to 256-bit encryption based on an SSL certification issued by Let’s Encrypt.  This allows for the use of Secure Sockets Layer (SSL), an encryption method used to help protect your data from interception and hacking while in transit.

Online Technologies

Greenloons may use cookies, invisible pixels, and web beacons to obtain information about you while visiting our site. A cookie is a very small text file that is sent to your browser from a web server and stored on your computer’s hard drive. It assigns the computer with a unique identifier, which in turn, becomes your identification card whenever you return to the Greenloons’ site. Cookies are designed to save you time because they help us to provide you with a customized experience without you having to remind us of your preferences each time you return to our web pages. Greenloons cookies are not designed to damage your files, nor can they read information from other files on your computer hard drive.

Cookies can also help us provide you with a personalized online experience in the following ways:

– they remember your username and password for future visits so login is easier and faster
– they ensure you are provided with the appropriate frames and content
– they ensure you obtain all requested information
– they help us deliver communications that are relevant and responsive to your interests and location

Greenloons cookies are limited to our site only and are not designed to follow you when traveling on the Internet after leaving the Greenloons owned site. We track the usage of our websites in order to better meet your needs and to help make it easier for you to find information in the future. Please note that in addition to Greenloons cookies, various third parties may also place cookies on your computer’s hard drive. Greenloons is not responsible for the presence or absence of third party cookies, or for the technological capabilities or practices employed by third parties in connection with third-party cookies.

Greenloons also uses Google Analytics to count how many people visit certain web pages. Information collected is used and reported in the aggregate and does not contain personally identifiable information. Greenloons may use this information to improve marketing programs and content.

Links to Other Websites

In order to anticipate your needs, Greenloons provides links to other sites for your convenience and information. Greenloons is not responsible or liable for any content presented by or contained on any independent site, including, but not limited to, any advertising claims or marketing practices. Please note that while Greenloons will protect your information on a Greenloons owned and operated site, we cannot control and will not be responsible for the privacy policies of third-party sites. Third party sites that are accessed through links on our site have separate privacy and data collection practices, and security measures. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their sites. We encourage you to contact them to ask questions about their privacy practices, policies, and security measures before disclosing any personally identifiable information. We recommend that you review the privacy statements and policies of linked sites to understand how those websites collect, use and store information.

Minors

Greenloons does not seek to obtain nor does it wish to receive personally identifiable information directly from minors; however, we cannot always determine the age of persons who access and use our sites. If a minor (as defined by applicable law) provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed and to unsubscribe the minor from future Greenloons communications.

Legal Issues

This is a United States site and is subject to laws of the United States and the Commonwealth of Virginia. Greenloons will disclose personally identifiable information without your permission when required by law, or in good faith believe that such action is necessary to investigate or protect against harmful activities to community members. As mentioned previously, laws related to personally identifiable information vary by country.

At Greenloons, we are dedicated to protecting your privacy and safeguarding your personally identifiable information. We strive to create an experience that is responsive to our community member’s needs by using the information you entrust us with responsibly. Greenloons is committed to respecting your privacy and adhering to the principles of applicable data protection and privacy laws.

We have provided this Privacy Policy as an explanation of the information we collect, how we use and how the use of this information can benefit your experience on our website and during your relationship with us. We wish to help you make informed decisions, so contact us at privacy@greenloons.com with any questions.